Moveua.com cares about your privacy, so we have developed a Policy that governs the collection, use, disclosure, transfer and storage of users’ personal information. When working, Moveua.com may be guided by these rules, the Law of Ukraine on “Personal Data Protection”, as well as Agreements with our clients.

Collection and use of personal information

Take a few minutes to read our Privacy Policy and contact us if you have any questions.
Personal information is data that can be used to identify a person or to contact him.

Whenever you contact Moveua.com or a partner or agent of Moveua.com, you may be asked to provide personal information. Moveua.com and its subsidiaries may share this personal information with each other and use it in accordance with this privacy policy. This information may be combined with others to provide and improve our products, services, content and advertising. You are not required to provide personal information upon our request, however, if you do not provide it, in some cases we may not be able to provide you with a product, provide a service or respond to your request.
Here are some examples of what personal information Moveua.com may collect and use.

What personal information we collect

When creating a Moveua.com ID, submitting an application on the site, purchasing a service, contacting us, including through social networks, or participating in an online survey, we may ask you to provide certain information, including your first and last name, postal address, phone number, email address, preferred contact method, device identifiers, IP address, location information, credit card information, and profile information where contact information is provided on social media.

How We Use Personal Information

We may process your personal information for the purposes described in this Privacy Policy, with your consent, to comply with the legal obligations of Moveua.com, to fulfill a contract to which you are a party, to protect your interests.

The personal information we collect helps keep you updated on Moveua.com news, updates in the provision of services and upcoming events. If you do not want to receive our newsletters, you can unsubscribe from them at any time.

We also use personal information to create, develop, operate, distribute and improve our products, services, materials and advertisements, as well as to prevent loss and combat fraud. We may also use your personal information to maintain account and network security, including to protect our services for the benefit of all our users, and to preview or scan downloaded content to detect potentially illegal content, including child sexual exploitation material.

When we use your information for anti-fraud purposes, it is driven by online transactions through our systems. We limit the use of data for anti-fraud purposes only for those purposes that are strictly necessary and affect our legitimate interests in connection with the protection of customers and services. For certain online transactions, we may also verify the information you provide using publicly available information sources.

We may use your personal information, including date of birth, passport number, full name, citizenship and other information, to verify your identity, identify the user and select the services that are suitable for you.

From time to time, we use the collected personal information to send you important notices, such as messages about services and changes to terms and policies. You cannot opt out of receiving such messages, as this information is necessary to interact with Moveua.com.

We may use personal information for internal purposes, such as conducting audits, data analysis and research to improve Moveua.com products and services, and how we communicate with customers.

Sources of personal information when we do not receive it from you

We may receive your personal information from other people if they have provided it to us in connection with the provision of a service by Moveua.com. For security and fraud prevention purposes, we may also verify the information you provide to provide services with the involvement of a third party.

Collection and use of non-personal information

We also collect data that is not directly related to a specific person. We may collect, use, transfer and disclose such information for any purpose. Here are some examples of what non-personal information we collect and use.

We may collect information such as place of work, language, zip code, area code, unique device identifier, link source URL, location and time zone in which the Moveua.com product is used. This helps us to better understand the needs of our users and to offer them better products, services and advertising.

We may collect information about the actions of customers on our website, social networks, sites and services of our partners and agents. In addition, we may use data obtained from our other products and services. This information allows us to provide customers with more useful information, as well as understand which sections of the website, products and services are of increased interest. The data compiled under this privacy policy does not belong to the category of personal information.

We may collect and store information about how you use our services, including search queries. This information can be used to improve the relevance of the services we provide. Such information may be associated with your IP address.

Disclosure of information to third parties

Occasionally, Moveua.com may share certain personal information with third parties to provide or improve its products and services, including to provide products at your request or to promote Moveua.com products on the market faster. In such cases, we require these third parties to process this information in accordance with applicable law. Moveua.com does not sell personal information and personal information is not shared with third parties for marketing purposes.

Your privacy rights

You can help us ensure that your contact information is accurate, complete and up-to-date by providing additional information to our specialists. With regard to all other personal data, we will provide you with access to it, including a copy of it, including if you want to correct errors in the information or ask to erase it – we will comply with such a request if Moveua.com is not obliged to store the data legally, or she does not need them for legitimate business transactions.

We may refuse to execute requests that are unfounded or in bad faith, violate the privacy of other users, do not make sense, or which are not required by local law to access. We may also reject aspects of erasure or access requests if we believe that doing so would question our legitimate anti-fraud and security uses of the data, as described above.

Moveua.com will periodically update this Privacy Policy. In the event of material changes to this Policy, an updated Policy will be posted on our website. We may also contact you using contact information from our systems (for example, by email, by sending a notice or otherwise).